Privacy
Mission Desk asks for enough business context to prepare for a useful conversation. We do not need customer records, passwords, payment details, private exports, or other sensitive material to begin.
Last updated November 4, 2026
If you use the Mission Check questionnaire, we may collect the name and contact details you provide, business and role information, selected workflow priorities, your written answers, consent choices, scheduling correlation details, and booking status. If you email us, we receive the information in your message.
Answers stay in your browser while you move through the questionnaire. They are sent only after you review the form, agree to storage, pass the security check, and select Submit. Refreshing before submission restarts the questionnaire. Incomplete answers are not saved by Mission Desk.
Your language and color-theme choices may be saved locally in your browser so the site can remember your preferences. These preferences are not used as advertising identifiers. English is the default language until you choose Spanish.
We use submitted information to prepare for the Mission Check, communicate about your request, connect a saved request to a booking, develop a practical recommendation, maintain the protected operator workspace, and keep an audit trail of operational actions. Marketing email is separate and optional.
If you start a Mission Launch project, we collect your contact and business details, high-level project requirements, selected appointment, accepted terms version, consent time, checkout status, and payment references. We use them to handle the project, reconcile deposits and refunds, send transactional messages, and maintain a protected staff record. A private checkout token is kept in your browser's session storage so this browser can check its payment status; form answers and card details are not stored there.
Mission Desk uses Cloudflare for website delivery, security, access control, data storage, and the protected infrastructure that supports questionnaire and appointment records. When online deposits are enabled, Stripe handles card entry and payment processing on its hosted checkout; Mission Desk does not receive or store your full card details. Resend handles recipient details and transactional confirmation messages when notifications are enabled. These providers process the information needed to deliver their services under their own terms and privacy practices.
A completed intake that is not booked is generally retained for up to 90 days. A booked non-client lead may be retained for up to 12 months after substantive activity so we can prepare, follow up, and maintain a reliable record. Client project records follow the applicable agreement and operational need. We may retain limited records when reasonably required for security, legal, or audit purposes.
The current Mission Check workflow does not send submitted narrative answers to an AI model for inference or training. The website Sidekick is a guided demonstration and does not submit or store the choices you make.
Cloudflare Web Analytics helps us understand page views, visits, referring websites, approximate countries, device and browser types, and page-load performance. It does not use analytics cookies or fingerprint visitors. Form answers, contact details, booking records, and private desk pages are not sent to this analytics service. Cloudflare's regional exclusion setting is enabled, so these analytics do not represent every visitor.
The optional question about how you heard of Mission Desk is saved with your inquiry or booking to help us understand our marketing. Answering it does not subscribe you to marketing emails. We do not currently use advertising pixels. Mission Desk does not sell personal information.
Mission Desk uses restricted operator access, encrypted service bindings, scoped systems, and other reasonable safeguards. No system is perfectly secure. Please do not submit passwords, API keys, payment-card details, patient or student records, customer files, confidential exports, or regulated data unless a separate written process has been agreed.
You can ask to access, correct, or delete information associated with your Mission Check, or withdraw optional marketing consent, by emailing info@missiondesksystems.com. We may need to verify the request and may retain information when legally or operationally required.